FREQUENTLY ASKED QUESTIONS

Why should I buy a solid surface countertop? Solid surface countertops are a great way to enhance the beauty and resale value of your home. Depending on your location, solid surface countertops retain between 84-100% of your investment.

What are some advantages of a solid surface countertop? There are many advantages for a solid surface countertop. Beginning with the large choice of colors not available with other materials. The fact that they are renewable and repairable is another distinct advantage. Some other advantages are the nonporous surface, ability to customize and the fact that no sealing is required.

Where can I see the range of available colors? Please make an appointment to come to our showroom and view the wide range of products we have available. You can call us at: 704.893.0313 or contact us via e-mail by clicking here.

Are some colors more difficult to maintain than others? YES! Depending on the circumstances, some dark colors may require additional maintenance or attention. Although all solid surface countertops can be scratched, the darker colors tend to show scratches more than other colors. However a great thing to keep in mind is that solid surface countertops can be renewed and repaired.

Can I put hot items directly onto my countertop? NO! You should never put "hot" items on any countertop material, solid surface or otherwise. A trivet should be used under hot items. However, the advantage of the solid surface countertops are that they can be repaired if damaged from hot items.

Can I cut on my countertop? NO! It will cause damage and scratches to your countertop, not to mention the damage to your knives. You should always use a cutting board. Cutting causes damage to any countertop, but solid surface countertops are the only countertops that can be renewed or repaired if damaged by sharp objects.

How long does the actual in-house countertop installation take? It depends on the access to the kitchen and how many seams will be necessary. The average installation takes approximately six hours.

What happens to my old countertop(s)? If customer purchases the "tear out & disposal" option, Solid Tops will haul them off the premises and take them to the local landfill.

Who is responsible for drilling the countertop holes for fixtures (plumbing and electrical)? Solid Tops will drill the holes as long as the info is made available at time of install or prior to install. Should the information not be available at time of install, Solid Tops will drill hole for a return trip charge of $125.00.

What is the best way to take care of my new Solid Surface countertop? Solid Tops has written a guide especially for the care of Solid Surface countertops located here.

What is the best way to take care of my new Granite countertop? Solid Tops has written a guide especially for the care of Granite countertops located here.